Last Updated: 3rd September 2024

WP Order Alerts (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting it through our compliance with this policy. This Privacy Policy describes the types of information we may collect from you or that you may provide when you visit our website located at WP Order Alerts – Real-time Woo Order Alerts to Your Mobile Device (“Website”) or use our mobile application (“App”) and our practices for collecting, using, maintaining, protecting, and disclosing that information.

Information We Collect

We collect several types of information from and about users of our Service, including:

  • Personal Information: Information by which you may be personally identified, such as your name, email address, and payment information (“personal information”).
  • Technical Information: Information about your internet connection, the equipment you use to access our Service, and usage details.

How We Collect Information

We collect information from you in the following ways:

  • Directly from You: When you provide it to us by creating an account, filling out forms, or contacting us.
  • Automatically: Through data collection technologies such as cookies and web beacons, which collect technical information as you navigate through our Service.

Use of Your Information

We use the information we collect from and about you for the following purposes:

  • To provide, operate, and maintain our Service.
  • To process your transactions and manage your subscriptions.
  • To improve our Service, Website, and App.
  • To communicate with you, including sending you updates, security alerts, and support messages.
  • To personalize your experience and deliver content tailored to your interests.

Sales and Order Data

We do not download or store any sales or order data on our servers. All sales and order data you access through our Service are pulled directly from the WooCommerce API in real-time. This ensures that your order data remains secure and is not stored outside of your WooCommerce environment.

Sharing Your Information

We do not sell, trade, or otherwise transfer to outside parties your personal information, except as described below:

  • Service Providers: We may share your information with third-party service providers who assist us in operating our Service, conducting our business, or servicing you, as long as those parties agree to keep this information confidential.
  • Legal Obligations: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

Data Security

We use appropriate and reasonable administrative, physical, and technical measures to protect your personal information from unauthorized access, use, alteration, and disclosure. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.

Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your personal information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Your Choices

You have the following rights regarding your personal information:

  • Access and Update: You can review and change your personal information by logging into the Service and visiting your account settings page.
  • Opt-Out: You may opt out of receiving promotional communications from us by following the instructions in those communications. If you opt out, we may still send you non-promotional communications, such as those about your account or our ongoing business relations.

Our Service may contain links to third-party websites or services that are not owned or controlled by WP Order Alerts. We are not responsible for the privacy practices or the content of these third-party sites. We encourage you to review the privacy policies of any third-party sites or services before providing them with any personal information.

Children’s Privacy

Our Service is not intended for use by children under the age of 18, and we do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.

Changes to Our Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our Website. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at support@wporderalerts.com.